Relationship Officer - Retail Banking at Viscount Microfinance Bank

 Relationship Officer - Retail Banking at Viscount Microfinance Bank is open for employment, see details below.

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Relationship Officer - Retail Banking at Viscount Microfinance Bank

Viscount Microfinance Bank is a licensed financial institution committed to delivering reliable, innovative, and inclusive financial services to individuals. The bank focuses on providing tailored savings, credit, and payment solutions that support business growth, promote financial inclusion, and contribute to sustainable economic development.

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The Relationship Officer in Retail Banking is responsible for driving deposit mobilization, customer acquisition, and portfolio growth within the retail segment. The role focuses on building and maintaining strong customer relationships, promoting retail banking products, retention, and revenue generation while ensuring compliance with internal policies and regulatory guidelines.

Key Responsibilities

1. Source and onboard new retail customers (individuals, SMEs, salary earners, traders).
2. Mobilize deposits and grow low-cost funds in line with assigned targets.
3. Promote and cross-sell retail banking products including savings accounts, current accounts, fixed deposits, loans, and digital banking solutions.
4. Maintain and deepen relationships with existing customers to enhance retention and wallet share.
5. Identify customer needs and recommend suitable financial products and services.
6. Ensure proper documentation and compliance with KYC and regulatory requirements.
7. Monitor customer accounts and follow up on matured investments and loan repayments.
8. Provide timely and effective resolution to customer inquiries and complaints.
9. Support branch marketing and promotional activities to drive brand visibility.

Relationship Officer - Retail Banking at Viscount Microfinance Bank Qualifications

Here are the qualifications expected of each and everyone willing and ready to apply for this job.

• Bachelor’s degree in Business Administration, Banking & Finance, Marketing, Economics, or related field.
• Minimum of 1–3 years experience in retail banking, sales, or financial services (Microfinance experience is an advantage).
• Strong sales, negotiation, and relationship management skills.
• Proven track record of meeting or exceeding sales targets.
• Good knowledge of retail banking products and regulatory requirements.
• Excellent communication and interpersonal skills.

How to apply for Relationship Officer - Retail Banking at Viscount Microfinance Bank

Interested persons are to follow the link below as they proceed.

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